Privacy Policy

Effective Date: 1st feb 2026

This Privacy Policy describes how Funnelseye collects, uses, stores, and protects personal information when you use our platform, websites

1. Who We Are

Funnelseye is a technology platform that provides CRM, automation, AI-powered tools, messaging systems, analytics, and business infrastructure for health coaches, wellness professionals, and their clients.

2. Information We Collect

a) Personal Information

• Name, phone number, email address
• Account login credentials
• Profile information provided by coaches, employees, or customers

b) Health & Wellness Data

• Weight, measurements, activity logs, habit tracking
• Uploaded progress photos or documents (if voluntarily shared)
• Program participation and coaching interactions

c) Usage & Technical Data

• IP address, browser type, device information
• Log files, access times, pages viewed
• Interaction data with CRM, AI tools, and messaging features

3. How We Use Your Information

• To provide and operate the Funnelseye platform
• To enable coaching, automation, analytics, and AI-driven features
• To send service-related notifications, reminders, and updates
• To improve platform performance, security, and user experience
• To comply with legal, regulatory, and compliance requirements

4. AI & Automation Usage

Funnelseye uses AI technologies to provide intelligent suggestions, message automation, lead scoring, analytics, and workflow assistance. AI outputs are generated based on user inputs, platform activity, and predefined rules.

AI tools do not replace professional medical advice. All health-related decisions remain the responsibility of the user and their assigned coach.

5. WhatsApp, Email & Communication

By using our platform, you consent to receiving messages via WhatsApp, SMS, email, or in-app notifications for transactional, service, and coaching-related communication.

6. Data Sharing & Disclosure

We do not sell your personal data.

Data may be shared only with:

• Your assigned coach or authorized employees
• Trusted third-party services (payment gateways, messaging APIs, analytics tools)
• Legal or regulatory authorities if required by law

7. Data Security

We implement industry-standard security measures including encryption, access controls, audit logs, and secure infrastructure to protect your data. However, no system is 100% secure, and users share data at their own discretion.

8. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Your Rights

You may have the right to:

• Access, update, or correct your personal information
• Request deletion of your account and data (subject to legal obligations)
• Withdraw consent for non-essential communications

10. Cookies & Tracking

We may use cookies and similar technologies to improve user experience, analyze performance, and enable core platform functionality.

11. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those external platforms.

12. Children’s Privacy

Funnelseye is not intended for use by individuals under the age of 18 without parental or guardian consent.

13. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

14. Contact Information

If you have questions or concerns regarding this Privacy Policy, please contact us at:

Email: support@funnelseye.com